Rachel Miles

Rachel Miles is a seasoned leader in the personal injury field, bringing over a decade of experience and a deep passion for helping and educating clients. As the Chief Operations Officer of Becnel Law, Rachel is dedicated to expanding the firm’s reach, streamlining operations, and ensuring that every client receives the guidance and support they need during difficult times. She believes that personal injury law is more than just legal work—it’s about advocating for individuals, educating them on their rights, and helping them rebuild their lives after unexpected hardships.

Rachel’s career in personal injury began in 2013, when she served as Chief Operations and Marketing Officer for another prominent personal injury firm. Her expertise in managing legal operations and client relations set her apart as a leader in the field. She later transitioned to serve as Chief Operations Officer over a group of six collision centers in the Greater New Orleans area, where she further developed her skills in business operations and customer service. In December 2024, she joined Becnel Law, eager to help grow the practice and enhance its impact on the community.\

A New Orleans native, Rachel graduated from Archbishop Chapelle High School in 2006 before earning her Bachelor’s degree in Political Science with a Pre-Law emphasis from the University of New Orleans in 2015. She later pursued further education at Kaplan University, becoming a certified paralegal, reinforcing her commitment to the legal field.
Rachel firmly believes that a successful organization is built on a foundation of strong leadership, mutual respect, and open communication. Throughout her career, she has honed her ability to manage employees effectively and respectfully, understanding that a positive and motivated team is essential to providing top-tier client service. By fostering a collaborative and supportive work environment, she has earned the trust and commitment of her teams, ensuring that employees feel valued, empowered, and aligned with the firm’s mission. Rachel leads by example, emphasizing professional development, accountability, and a client-first mindset, which not only strengthens internal operations but also enhances the overall client experience. Her leadership style is rooted in transparency, integrity, and mentorship, helping her teams thrive and, in turn, allowing the firm to grow and succeed.

Beyond her professional achievements, Rachel is deeply committed to community outreach. She actively seeks opportunities to partner with local organizations, ensuring that Becnel Law can play a meaningful role in meeting the needs of the community. Whether through educational initiatives, charitable partnerships, or direct client support, she is passionate about making a difference.

Rachel is also a devoted wife to JP Miles and a proud mother to her teenage daughter, Madison, and triplets, Charlotte, Hazel, and Maisyn. Balancing a demanding career and a busy home life is no easy task, but Rachel embraces the challenge with dedication and grace. She understands the importance of time management, organization, and patience—skills that seamlessly translate into her professional life. Whether she’s leading a law firm, coaching her kids’ volleyball team, or juggling school activities and work responsibilities, Rachel is committed to giving her best in every role. She believes that both family and career can thrive with the right balance, a strong support system, and a passion for making a difference—both in her home and in the community.

With a strong commitment to justice, client advocacy, and community engagement, Rachel continues to lead Becnel Law toward growth and excellence, ensuring that every client and community member feels heard, supported, and empowered.